25 Solar Panel Questions Answered:
The Ultimate UK Guide
Everything Hampshire, Dorset & Wiltshire homeowners need to know before investing.
Investing in renewable energy is one of the smartest financial decisions a UK homeowner can make in 2026, but it is also complex. Before you commit to an installation, you likely have a checklist of concerns. To help you navigate this journey, we have compiled the definitive list of 25 solar panel questions that we receive most frequently from our clients in Hampshire, Dorset, and Wiltshire.
Why is it critical to review these specific 25 solar panel questions? Because the solar industry is filled with conflicting information. From understanding the nuances of the Smart Export Guarantee (SEG) to knowing the difference between a string inverter and a micro-inverter, the details matter. Our goal at Starks Solar is to provide transparency, ensuring you aren't just buying panels, but investing in a high-performance energy asset.
Key Takeaways
- Premium Tech: Why we choose Aiko, Sigenergy, and Fox ESS.
- Financials: Understanding 0% VAT, ROI, and SEG income.
- Local Expertise: Navigating planning in the New Forest & Dorset.
- Battery Power: Maximizing savings with energy arbitrage.
Quick Navigation
Why These 25 Solar Panel Questions Matter
Many homeowners skip the research phase and end up with a system that is undersized or poorly suited to their roof. By reading through these 25 solar panel questions, you will gain the knowledge needed to distinguish between a "cheap kit" and a bespoke energy solution designed for the UK climate.
Part 1: About Starks Solar & Expertise
1. As a premium installer, what distinguishes Starks Solar?
Starks Solar stands out in Hampshire, Dorset, and Wiltshire through a steadfast commitment to bespoke design. We reject the 'one-size-fits-all' mentality. Our teams are directly employed, ensuring accountability and excellence, and we use only premium components like Aiko and Sigenergy.
2. What certifications does Starks Solar hold?
We hold the highest industry standards: MCS Certified (Microgeneration Certification Scheme), RECC (Renewable Energy Consumer Code), and NICEIC for electrical safety. These are essential for you to claim government incentives like the SEG.
3. How many years of experience do you have?
We have successfully completed hundreds of solar panel installations across the South of England. Our long-standing presence means we have navigated technological advancements and policy changes, ensuring future-proof advice.
4. Do you handle complex heritage installations?
Yes. We excel in complex projects, including heritage properties in the New Forest. We frequently use in-roof solar panels for a seamless aesthetic that satisfies strict planning requirements.
5. What ongoing support can clients expect?
Our relationship doesn't end at installation. We provide post-installation technical support, detailed guidance on monitoring apps, and full warranty assistance acting as your single point of contact.
Survey, Design & Technology
Technical specifications can be confusing. The next section of our 25 solar panel questions focuses on the hardware and design logic that powers your savings.
6. What local considerations do you account for?
We consider typical roof materials (slate, clay, concrete), local planning nuances (especially in Conservation Areas), and regional microclimates (coastal wind loads). We also check local DNO grid capacity.
7. What advanced tools do you use for shading?
We use high-resolution satellite imagery, drone technology, and advanced software like Aurora Solar to create 3D models. This allows us to predict energy output with incredible accuracy.
8. Which premium brands do you recommend?
We recommend high-efficiency panels from Aiko, Jinko, and Qcells. For inverters, we specialize in Sigenergy (5-in-1 systems), Fox ESS, and Powervault.
9. How do you ensure bespoke system design?
We analyze your half-hourly smart meter data to understand your demand profile. We design a system that matches your consumption, integrating EV chargers and future-proofing for heat pumps.
10. What is your approach to battery storage?
Battery storage maximizes savings via "energy arbitrage"—charging with cheap off-peak grid electricity and discharging during peak times. This significantly reduces reliance on the grid.
Installation Process
11. What is the typical installation timeline?
Typically 6 to 12 weeks from enquiry to commissioning. The physical installation usually takes 1-3 days, but the timeline is often dictated by the DNO (grid) approval process.
12. How do you minimize disruption?
We use certified scaffolding partners who erect and dismantle quickly. Our directly employed teams work efficiently, maintain a tidy site, and handle all internal electrical work with respect.
13. What quality control measures are in place?
We conduct daily briefings, component verification, and rigorous post-installation testing (including insulation resistance and earth fault loop impedance).
14. How do you ensure electrical safety?
All work adheres to BS 7671 IET Wiring Regulations. Our electricians are fully qualified, and we ensure compliance with Part P of the Building Regulations.
15. Are your teams directly employed?
Yes. We do not sub-contract our core installation work. Our teams are Starks Solar employees, fully trained and MCS certified.
Financials & Warranties
For most of our clients, the most important section of these 25 solar panel questions relates to the numbers: ROI, VAT, and Warranties.
16. How do you calculate financial returns?
We provide a bespoke financial projection showing estimated annual generation, self-consumption, and SEG income. We factor in inflation and battery arbitrage for a realistic ROI.
17. What warranties are offered?
We offer a 10-year workmanship warranty. Panels typically have a 25-year performance warranty, and inverters/batteries generally carry 10+ year warranties.
18. Do you help with SEG and DNO applications?
Yes. We handle the DNO application entirely. For the SEG, we provide the MCS certificates and guide you through the application with your energy supplier.
19. What monitoring solutions are provided?
We set you up with app-based monitoring (e.g., MySigen or Fox Cloud) to track generation, consumption, and battery levels in real-time.
20. Do you offer maintenance packages?
Yes, we offer optional annual health checks and panel cleaning services to ensure your system maintains peak efficiency.
Customer Support & Values
21. How does communication work?
You are assigned a dedicated consultant from day one. We provide proactive updates on DNO applications and installation dates.
22. Can I visit an existing installation?
Yes, with consent, we can often arrange site visits or connect you with previous clients in your area to hear their experiences firsthand.
23. How do you stay updated on technology?
Our team undergoes continuous professional development (CPD) and direct training from manufacturers like Tesla and GivEnergy.
24. What is your commitment to sustainability?
We prioritize responsible waste recycling, efficient fleet management, and paperless operations to minimize our carbon footprint.
25. What advice would you give to a beginner?
Don't rush. Choose a local, accredited installer who offers a bespoke design rather than a "cheap kit." Focus on the long-term ROI and quality.
Conclusion: Using These 25 Solar Panel Questions to Your Advantage
We hope that answering these 25 solar panel questions has clarified the path toward energy independence. Solar is a significant investment, but with the right knowledge, it is also one of the safest financial decisions you can make in 2026.
If you have a 26th question that we missed, or if you are ready to get a bespoke quote based on your home's unique needs, please get in touch.
Or call 01425 460419